Family Connect

Better family caregiving coordination.

Family Connect

Connecting Families + Care Partners

Family Connect delivers a holistic, human-centered solution that bridges the gap between healthcare systems, individuals, and families, fostering independence and improving quality of life for those managing complex health conditions.

Role

User Research
UX Designer

Product

Family Connect Prototype

Family Connect

Problem Space

Individuals and care partners managing complex health conditions face a plethora of coordination challenges.

Scenario

Mary McCroy

Mary McCroy, 73yo

Passions

Gardening, reading, family connection

Conditions

Diabetes, Hypertension, Osteoporosis, Arthritis

Challenges

A widowed retiree navigating the challenges of aging while striving for independence.

Family out-of-state.

Needs

Transportation, doctor visits, medication management, daily activities, and wellness.


Lisa McCroy

Don McCroy

Chronic Care Complexity
Managing multiple conditions feels overwhelming.

Disconnected Coordination
Families and providers lack alignment.

Healthcare Overload
Systems are confusing and stressful.

Design Exclusion
Aging and underserved populations overlooked.

Clinical Network

Family + Care Partners

Full Process Book

Next
Next

Mood Mapping