Family Connect
Better family caregiving coordination.
Family Connect
Connecting Families + Care Partners
Family Connect delivers a holistic, human-centered solution that bridges the gap between healthcare systems, individuals, and families, fostering independence and improving quality of life for those managing complex health conditions.
Role
User Research
UX Designer
Product
Family Connect Prototype
Family Connect
Problem Space
Individuals and care partners managing complex health conditions face a plethora of coordination challenges.
Scenario
Mary McCroy
Mary McCroy, 73yo
Passions
Gardening, reading, family connection
Conditions
Diabetes, Hypertension, Osteoporosis, Arthritis
Challenges
A widowed retiree navigating the challenges of aging while striving for independence.
Family out-of-state.
Needs
Transportation, doctor visits, medication management, daily activities, and wellness.
Lisa McCroy
Don McCroy
Chronic Care Complexity
Managing multiple conditions feels overwhelming.
Disconnected Coordination
Families and providers lack alignment.
Healthcare Overload
Systems are confusing and stressful.
Design Exclusion
Aging and underserved populations overlooked.
Clinical Network
Family + Care Partners
Full Process Book
